Business Hosted VOIP Service Providers in Jarrow

Cloud VOIP in Jarrow

Tomorrows World of Business VOIP Jarrow is ready now.

The requirement for site based Telephone Systems and massive capital expenditure in Jarrow is now completely unnecessary..

Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.

Cloud Hosted VOIP enables Jarrow businesses to work smarter, allowing users to remain available regardless of their location.

Never miss a call again by combining office and mobile communications in a simple user friendly way.

Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.

I'm looking for a Cloud VOIP provider in Jarrow? Does it matter how big my business is?

It doesn't matter what your business size is, whether a small home office with two users or an Jarrow SME with 250 plus users, you only pay for what you when you need it.

Link multi-sited businesses and remote workers in one solution regardless of geographic location or telephone numbers.

The possibilities are endless and your call routing and dial plans are only restricted by your imagination.

The possibilties of business VOIP in Jarrow are endless

Imagine routing your calls to the USA or South Africa?

And enable call answer failover between sites.

How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement not only in Jarrow but across your entire business group.

Or finally have dual registrations, an IP phone at Work is duplicated at Home giving you the flexibility to work from home or any location without your customers knowing the difference.

Enjoy PC integration with Microsoft Outlook and IE and FF browsers for "Click-to-Dial" options from website contacts or direct from Outlook.

See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.

Group directories allow all your users using the Business toolbar to see pop ups displayed as the company name or contact rather than the telephone number.

Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.

Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.

Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.

Enjoy free calls between users and across all sites as well as low cost calls elsewhere.

PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.

Mark your Recordings for easy retrieval using our quick comments feature.

Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.

Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:

  • ACT! By Sage,
  • Maximizer CRM,
  • Microsoft Outlook,
  • Sage CRM,
  • SuperOffice CRM,

Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.

Monitor user extensions and calls in real time.

Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.

Provide enterprise mobile and unified communication functionality allowing extension dialing, call answer, call transfer, call hold, by using the mobile App to turn your iPhone, iPad, Laptop or Android Smartphone into your user extension system phone and.

Hosted VOIP auto attendant allows businesses to better direct inbound callers to the right departments or staff.

The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.

With VOIP you can create your own Jarrow Call Centre

Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.

This system supports multiple single Call Centres as well as a distributed multiĀ­site Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.

Reduce operational costs and improve caller experience with this feature rich ADC system.

The CC Wallboard provides call centre feature rich real time and historical.

The application provides performance tracking for Management, Supervisors and Agents.

Wallboard provides precise key information at a glance and alerts when performance drops below target.

The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.

Set up quickly and easily assign to any worldwide Call Centre.