Cloud VOIP in Holbeach
The future of Business VOIP in Holbeach is here today.
The requirement for site based Telephone Systems and massive capital expenditure is now completely unnecessary.
VOIP is the recognised voice solution for the future business world providing future proof unified communications by mixing desk IP phones or "Bring Your Own Devices" (BYOD) to create a unbelievable disaster recovery ready solution.
Cloud Hosted VOIP enables businesses to work smarter, allowing users to remain available regardless of their location.
Never miss a call again by combining office and mobile communications in a simple user friendly way.
Cloud Hosted VOIP is feature rich and enterprise ready, so regardless of your business requirement our solution will fulfil your needs with everything from compliant Call Recording to Call Centre Call Distribution and everything in between.
I'm looking for a Business VOIP provider in Holbeach? Does it matter how big my business is?
Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.
Link multi-sited businesses and remote workers in one solution regardless of geographic location or telephone numbers.
The options and flexibility are limitless with unrestricted dial plans and call routing.
The possibilties of business VOIP in Holbeach are endless
Imagine being able to route your UK and Holbeach calls to a call centre in Ireland or India? Or have remote workers answering your business number at their Holbeach home.
Or better still failover answering between multi-site businesses.
How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement across your entire business group.
Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.
Enjoy PC integration with Microsoft Outlook and IE and FF browsers for "Click-to-Dial" options from website contacts or direct from Outlook.
Enjoy caller "Pop Ups" on your PC and a range quick feature settings from "Call forwarding" to "Speed dials".
Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.
Busy Lamp fields enable you to see the status of other users whether they are engaged or available as well one-click dialing or transfers.
Virtual Hunt Groups allows you to route operational numbers in a variety of ways across your entire group of users with site-to-site failover and voicemail options such as messages forwarded automatically to your inbox as a "Wav" file.
Customize your Music on Hold with either the music of your choice custom messages.
Enjoy low cost call charges and free calls between sites and all users.
PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.
Mark your Recordings for easy retrieval using our quick comments feature.
The recording feature includes easy storage with search and statistics to find recording easily, you can even monitor recordings in real-time.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- Microsoft Access,
- Sage 50 Accounts,
- Salesforce CRM,
- SuperOffice CRM,
Receptionist console is a software attendant product to enable receptionists to monitor and handle all staff calls from any location, being a hosted software console the reception can work from anywhere freeing you from legacy systems.
Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.
Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.
Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.
Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.
Often referred to as IVR, the system offers the caller options in the way dialing specific numbers for separate departments. i.e. Press 1 for Sales, Press 2 for Accounts etc.
With VOIP you can create your own Holbeach Call Centre
Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.
This system supports multiple single Call Centres as well as a distributed multisite Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.
Reduce operational costs and improve caller experience with this feature rich ADC system.
Call Centre Wallboard provides feature rich real time and historical statistics monitoring of Agents and Call Centres.
The application provides performance tracking for Management, Supervisors and Agents.
Wallboard provides precise key information at a glance and alerts when performance drops below target.
The customizable Wallboard can be accessed worldwide from any Web Browser.
Set up quickly and easily assign to any worldwide Call Centre.