Business Hosted VOIP Service Providers in Bognor Regis

Business IP Phones in Bognor Regis

Tomorrows World of Cloud Telephony in Bognor Regis is ready now.

The requirement for site based Telephone Systems and massive capital expenditure is now completely unnecessary.

Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment in Bognor Regis, providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.

Cloud Hosted VOIP enables Bognor Regis businesses to work smarter, allowing users to remain available regardless of their location.

Never miss a call again by combining office and mobile communications in a simple user friendly way.

Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.

Should I worry about how big my Bognor Regis business is when selecting a VOIP provider in Bognor Regis

It doesn’t matter what your business size is, whether a small home office with two users or an SME with 250 plus users, you only pay for what you when you need it.

Combine multi-location sites and remote workers in a single seamless solution regardless of size, location or area code.

The options and flexibility are limitless with unrestricted dial plans and call routing.

The power of VOIP in Bognor Regis means your business is only limited by your imagination

Imagine being able to route your UK calls to a call centre in Ireland or India? Or have remote workers answering your business number at home.

And enable call answer failover between sites.

Perhaps centralize your reception of inbound calls at a single location with onward routing for free worldwide saving on unnecessary multi-site receptionists.

Or finally have dual registrations, an IP phone at Work is duplicated at Home giving you the flexibility to work from home or any location without your customers knowing the difference.

Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.

See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.

Group directories allow all your users using the Business toolbar to see pop ups displayed as the company name or contact rather than the telephone number.

Busy Lamp fields enable you to see the status of other users whether they are engaged or available as well one-click dialing or transfers.

Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.

Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.

Enjoy low cost call charges and free calls between sites and all users.

PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.

Mark your Recordings for easy retrieval using our quick comments feature.

Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.

Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:

  • ACT! By Sage,
  • Maximizer CRM,
  • Microsoft Outlook,
  • Sugar CRM,
  • vtiger CRM,

Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.

Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.

Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.

Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.

Hosted VOIP auto attendant allows businesses to better direct inbound callers to the right departments or staff.

The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.

With VOIP you can create your own Bognor Regis Call Centre

ACD stands for Automated Call Distribution and is essential software for Call Centres creating a carrier Class solution without the need massive Capital expenditure.

This system supports multiple single Call Centres as well as a distributed multi­site Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.

The solution reduces operational costs and improves the caller experience whilst being an enterprise, standard feature rich call distribution and queuing system.

The CC Wallboard provides call centre feature rich real time and historical.

The application provides performance tracking for Management, Supervisors and Agents.

Wallboard provides precise key information at a glance and alerts when performance drops below target.

The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.

Set up quickly and easily assign to any worldwide Call Centre.