Hosted VOIP Service Providers in Fareham

Business IP Phones in Fareham

Tomorrows World of Cloud Telephony in Fareham is ready now.

The necessity for office based PBX telephony and huge Capex is a now a thing of the past. .

Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.

Cloud Hosted VOIP enables Fareham businesses to work smarter, allowing users to remain available regardless of their location.

Never miss a call again by combining office and mobile communications in a simple user friendly way.

Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.

Should I worry about how big my Fareham business is when selecting a VOIP provider in Fareham

It doesn’t matter what your business size is, whether a small home office with two users or an SME with 250 plus users, you only pay for what you when you need it.

Link multi-sited businesses and remote workers in one solution regardless of geographic location in Fareham or telephone numbers.

The possibilities are endless and your call routing and dial plans are only restricted by your imagination.

The possibilties of business VOIP in Fareham are endless

Imagine being able to route your UK calls to a call centre in Ireland or India? Or have remote workers answering your business number at home.

And enable call answer failover between sites.

How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement across your entire business group.

Or finally have dual registrations, an IP phone at Work is duplicated at Home giving you the flexibility to work from home or any location without your customers knowing the difference.

Enjoy PC integration with Microsoft Outlook and IE and FF browsers for "Click-to-Dial" options from website contacts or direct from Outlook.

See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.

Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.

Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.

Virtual Hunt Groups allows you to route operational numbers in a variety of ways across your entire group of users with site-to-site failover and voicemail options such as messages forwarded automatically to your inbox as a "Wav" file.

Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.

Enjoy free calls between users and across all sites as well as low cost calls elsewhere.

PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.

Apply clever call markers to add comments to enable quick find options of comments within any stored recording.

Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.

Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:

  • LinkedIn,
  • Microsoft Access,
  • Microsoft Outlook,
  • Sugar CRM,
  • vtiger CRM,

Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.

Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.

Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.

Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.

Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.

The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.

With VOIP you can create your own Fareham Call Centre

Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.

This system supports multiple single Call Centres as well as a distributed multi­site Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.

Reduce operational costs and improve caller experience with this feature rich ADC system.

Call Centre Wallboard provides feature rich real time and historical statistics monitoring of Agents and Call Centres.

Providing performance graphical data Agents & Management.

The Wallboard provides key performance data and alerts.

The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.

Deploy instantly and simply assign to a Call Centre and login from anywhere.