Business IP Phones in Cricklade
Tomorrows World of Cloud Telephony in Cricklade is ready now.
The requirement for site based Telephone Systems and massive capital expenditure is now completely unnecessary.
Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment in Cricklade, providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.
Cloud Hosted VOIP enables Cricklade businesses to work smarter, allowing users to remain available regardless of their location.
Never miss a call again by combining office and mobile communications in a simple user friendly way.
Cloud Hosted VOIP is feature rich and enterprise ready, so regardless of your business requirement our solution will fulfil your needs with everything from compliant Call Recording to Call Centre Call Distribution and everything in between.
Should I worry about how big my Cricklade business is when selecting a VOIP provider in Cricklade
Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.
Link multi-sited businesses and remote workers in one solution regardless of geographic location or telephone numbers.
The options and flexibility are limitless with unrestricted dial plans and call routing.
The possibilties of business VOIP in Cricklade are endless
Imagine routing your calls to the USA or South Africa?
Or better still failover answering between multi-site businesses.
How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement not only in Cricklade but across your entire business group.
Or finally have dual registrations, an IP phone at Work is duplicated at Home giving you the flexibility to work from home or any location without your customers knowing the difference.
Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.
See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.
Group directories allow all your users using the Business toolbar to see pop ups displayed as the company name or contact rather than the telephone number.
Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.
Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.
Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.
Enjoy free calls between users and across all sites as well as low cost calls elsewhere.
PCI & FSA Compliant Call Recording can be enabled as a bolt-on for Hosted users or per SIP Trunk.
Mark your Recordings for easy retrieval using our quick comments feature.
Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- Microsoft Dynamics NAV and CRM,
- Microsoft Outlook,
- Sugar CRM,
- vtiger CRM,
Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.
Monitor user extensions and calls in real time.
Cloud based hosted VOIP is the ideal solution to manage disaster recovery scenario either through pre-planned dial plans and hunt groups or "on the fly" real time configuration to divert inbound callers to any location instantly.
Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.
Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.
Often referred to as IVR, the system offers the caller options in the way dialing specific numbers for separate departments. i.e. Press 1 for Sales, Press 2 for Accounts etc.
With VOIP you can create your own Cricklade Call Centre
Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.
Regardless of the site location, create multiple Call Centres solutions in minutes using our ACD Virtual Call Centre Solution, enabling individual agents across any site worldwide.
Reduce operational costs and improve caller experience with this feature rich ADC system.
The CC Wallboard provides call centre feature rich real time and historical.
The application provides performance tracking for Management, Supervisors and Agents.
Wallboard provides precise key information at a glance and alerts when performance drops below target.
The customizable Wallboard can be accessed worldwide from any Web Browser.
Set up quickly and easily assign to any worldwide Call Centre.