Business Hosted VOIP Service Providers in Bourne

Cloud VOIP in Bourne

The future of Business VOIP in Bourne is here today.

The requirement for site based Telephone Systems and massive capital expenditure in Bourne is now completely unnecessary..

VOIP is the recognised voice solution for the future business world providing future proof unified communications by mixing desk IP phones or "Bring Your Own Devices" (BYOD) to create a unbelievable disaster recovery ready solution.

Cloud Hosted VOIP enables businesses to work smarter, allowing users to remain available regardless of their location.

Never miss a call again by combining office and mobile communications in a simple user friendly way.

Cloud Hosted VOIP is feature rich and enterprise ready, so regardless of your business requirement our solution will fulfil your needs with everything from compliant Call Recording to Call Centre Call Distribution and everything in between.

Should I worry about how big my Bourne business is when selecting a VOIP provider in Bourne

Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.

Combine multi-location sites and remote workers in a single seamless solution regardless of size, location or area code.

The possibilities are endless and your call routing and dial plans are only restricted by your imagination.

The possibilties of business VOIP in Bourne are endless

Imagine being able to route your UK and Bourne calls to a call centre in Ireland or India? Or have remote workers answering your business number at their Bourne home.

Or better still failover answering between multi-site businesses.

How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement across your entire business group.

Or finally have dual registrations, an IP phone at Work is duplicated at Home giving you the flexibility to work from home or any location without your customers knowing the difference.

Enjoy PC integration with Microsoft Outlook and IE and FF browsers for "Click-to-Dial" options from website contacts or direct from Outlook.

Enjoy caller "Pop Ups" on your PC and a range quick feature settings from "Call forwarding" to "Speed dials".

Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.

Busy Lamp fields enable you to see the status of other users whether they are engaged or available as well one-click dialing or transfers.

Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.

Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.

Enjoy free calls between users and across all sites as well as low cost calls elsewhere.

PCI & FSA Compliant Call Recording can be enabled as a bolt-on for Hosted users or per SIP Trunk.

Mark your Recordings for easy retrieval using our quick comments feature.

The recording feature includes easy storage with search and statistics to find recording easily, you can even monitor recordings in real-time.

Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:

  • LinkedIn,
  • Maximizer CRM,
  • Sage 50 Accounts,
  • Sage CRM,
  • vtiger CRM,

Receptionist console is a software attendant product to enable receptionists to monitor and handle all staff calls from any location, being a hosted software console the reception can work from anywhere freeing you from legacy systems.

Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.

Cloud based hosted VOIP is the ideal solution to manage disaster recovery scenario either through pre-planned dial plans and hunt groups or "on the fly" real time configuration to divert inbound callers to any location instantly.

Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.

Hosted VOIP auto attendant allows businesses to better direct inbound callers to the right departments or staff.

The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.

With VOIP you can create your own Bourne Call Centre

Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.

This system supports multiple single Call Centres as well as a distributed multi­site Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.

The solution reduces operational costs and improves the caller experience whilst being an enterprise, standard feature rich call distribution and queuing system.

Call Centre Wallboard provides feature rich real time and historical statistics monitoring of Agents and Call Centres.

The application provides performance tracking for Management, Supervisors and Agents.

The Wallboard provides key performance data and alerts.

The customizable Wallboard can be accessed worldwide from any Web Browser.

Set up quickly and easily assign to any worldwide Call Centre.