Cloud VOIP in Axbridge
Tomorrows World of Hosted VOIP Axbridge is ready now.
The requirement for site based Telephone Systems and massive capital expenditure in Axbridge is now completely unnecessary..
Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment in Axbridge, providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.
Cloud Hosted VOIP enables Axbridge businesses to work smarter, allowing users to remain available regardless of their location.
Never miss a call again by combining office and mobile communications in a simple user friendly way.
Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.
Should I worry about how big my Axbridge business is when selecting a VOIP provider in Axbridge
It doesn’t matter what your business size is, whether a small home office with two users or an SME with 250 plus users, you only pay for what you when you need it.
Link multi-sited businesses and remote workers in one solution regardless of geographic location or telephone numbers.
The possibilities are endless and your call routing and dial plans are only restricted by your imagination.
The power of VOIP in Axbridge means your business is only limited by your imagination
Imagine being able to route your UK calls to a call centre in Ireland or India? Or have remote workers answering your business number at home.
And enable call answer failover between sites.
How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement across your entire business group.
Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.
Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.
See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.
Group directories allow all your users using the Business toolbar to see pop ups displayed as the company name or contact rather than the telephone number.
Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.
Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.
Customize your Music on Hold with either the music of your choice custom messages.
Enjoy free calls between users and across all sites as well as low cost calls elsewhere.
PCI & FSA Compliant Call Recording can be enabled as a bolt-on for Hosted users or per SIP Trunk.
Mark your Recordings for easy retrieval using our quick comments feature.
The recording feature includes easy storage with search and statistics to find recording easily, you can even monitor recordings in real-time.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- ACT! By Sage,
- Maximizer CRM,
- Sage 50 Accounts,
- Salesforce CRM,
- Zoho CRM.
Receptionist console is a software attendant product to enable receptionists to monitor and handle all staff calls from any location, being a hosted software console the reception can work from anywhere freeing you from legacy systems.
Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.
Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.
Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.
Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.
The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.
With VOIP you can create your own Axbridge Call Centre
ACD stands for Automated Call Distribution and is essential software for Call Centres creating a carrier Class solution without the need massive Capital expenditure.
This system supports multiple single Call Centres as well as a distributed multisite Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.
The solution reduces operational costs and improves the caller experience whilst being an enterprise, standard feature rich call distribution and queuing system.
Call Centre Wallboard provides feature rich real time and historical statistics monitoring of Agents and Call Centres.
Providing performance graphical data Agents & Management.
The Wallboard provides key performance data and alerts.
The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.
Deploy instantly and simply assign to a Call Centre and login from anywhere.